Becker Hearing Center is a full-service audiology office. Educating patients is also a big part of what we do; we make sure that all our patients are fully informed so they can make the best decisions about their own hearing. Whether you've noticed some symptoms of hearing loss, you need your current hearing aids adjusted or replaced, or you're just looking to protect your hearing for the future, come see us and we'll take as good care of you as if you were a member of our own family. Our services include:
Any patient who buys hearing aids from our office can come see us for the full lifetime of that hearing aid free of charge. Once you've become our hearing aid customer, you never have to pay for an office visit.
We offer all new users a trial period of 45 days. We also generally ask these patients to come back within a week or two so we can check and make sure everything fits and is working the way you need it to. We encourage everyone to come back as often as they want, but we generally recommend that they come see us to clean and check their hearing aids every three to four months.
Our thorough hearing examination and your answers will give us a complete understanding of your hearing. Once everything's completed, we'll go over your results and then talk to you about your treatment options. Some patients have no hearing loss, in which case we'll take the current results as a baseline and recommend that you come back in a year or two just to keep an eye on things. In some cases, hearing loss is simply a matter of blockage (such as ear wax), which can be treated on its own to restore your hearing to normal.
If your results indicate that hearing aids might be right for you, we keep demo units in our office so that you can try on hearing aids right then and there and see what a difference they can make. If you bring a spouse or family member with you, we'll have them ask you a series of questions for us because it's more important that you can understand their voice than ours! We'll turn the hearing aids on and off and give you several options to compare. By the end of your fitting, we want you to be familiar with your options and comfortable with the decision you've made. It's also important to know that you have a trial period and that we will be communicating with you throughout your trial period to make sure that your hearing aids are working for you.
We are proud to be providers of the EarQ brand, which includes the best hearing aid warranty in the business, the EarQ Secure 4-Year Warranty. While most manufacturers can only provide a two or three year warranty, EarQ devices come with protection up to four years. The warranty also allows you to have your devices served at any EarQ provider, nationwide. Ask us about this during your appointment!